Hawaiian Airlines Supervisor - Maintenance Operations Control in Honolulu, Hawaii
Requisition Number 18-0740
Post Date 4/13/2018
Title Supervisor - Maintenance Operations Control
Part-Time Weekend No
The Maintenance Operations Control Duty Supervisor oversees the Maintenance Operation Control Center daily operation.
Responsible for ensuring that the VP of M&E, SOCC Manager on Duty, Directors (M&E) are notified of all aircraft accidents, incidents, ETOPS significant items, in-flight emergencies, air turn backs or aircraft damages, provided overall coordination of daily monitoring, surveillance and oversight of the HAL Fleets
Monitor and review all maintenance activities system-wide, to include MELs, CDLs, SDLs, MDDRs (TRAX Deferrals and Defects) to ensure that all required procedures or operational restrictions are in compliance with FAA regulations and company policies, procedures and requirements. For any aircraft out of service due to maintenance, ensure regular updates are provided to the SOCC manager on duty, to include advisory times (when insufficient information is available
Responsible for the release of aircraft for 120 and 180-minute ETOPS operations. Review aircraft history for condition of ETOPS significant systems and for any FAA reportable events
Technical Item (TI), coordinating troubleshooting with maintenance and engineering personnel. Coordinate with engineering in establishing solutions and follow-ups for fleet-wide system or component reliability problems. Be the point of contact on issues requiring HAL engineering assistance during off-duty hours
For aircraft turns, coordination with HAL MX Vendor management personnel and HAL Vendor workload scheduling in establishing technical maintenance support teams to be dispatched to other HAL stations to assist in the completion of engine changes, APU changes, major structural repairs and the correction of major system discrepancies. For HAL fleets, coordinate with HAL MX Planning (Long-Haul / Short-Haul) to ensure all materials and support equipment are moved to recovery sites. Provide technical assistance to maintenance personnel and contract agencies on maintenance manual procedures to return aircraft to full service
Conduct conference calls and meetings as required. In the absence of the Manager of Maintenance Control, will conduct the daily Maintenance Conference Call. In addition, the duty supervisor will assist the Maintenance Control Manager when instructed
Provide assistance, as required, to other Departments within Hawaiian Airlines and perform other duties assigned by the Manager Maintenance Control
Ensure new maintenance controllers are properly trained and qualified in the performance of their duties
Problem Solving - Identifies and analyzes problems; uses sound reasoning to arrive at conclusions; finds alternative solutions to complex problems; distinguishes between relevant and irrelevant information to make logical judgments
Decisiveness - Makes sound and well-informed decisions; perceives the impact and implications of decisions. Specifies goals and obstacles to achieving those goals, generates alternatives, determination, draw conclusions or solve a problem
Leadership - Inspires, motivates and guides others toward goals; coaches, mentors and challenges staff, adapts leadership styles to various situations, models high standards of honesty, integrity, trust, openness and respect for individuals by applying these values daily
Written Communication - Expresses facts and ideas in writing in a succinct and organized manner
Technical Competence - Understands and appropriately applies procedures, requirements, regulations, and policies related to specialized expertise (for example, engineering, physical science, law, or accounting); maintains credibility with others on technical matters
Self-Direction - Demonstrates belief in own abilities and ideas; is self-motivated and results oriented; recognizes own strengths and weakness
Responsible to assist manager in the development of controller work schedules to ensure adequate coverage is maintained
Must be able to work flexible hours, weekends, and holidays as required
FAA Airframe & Powerplant License
Minimum of 5 years' experience in the maintenance, repair and/ or overhaul of transport category aircraft, of which 3 years must be experience as a supervisor in line maintenance or as a Maintenance Controller, preferably on B767, B717 and/or A320, A321, A330 aircraft
Be proficient in Computer programs such as TRAX, vendor products (e.g. SABRE, SCEPTRE, LMOS, OTIS, MyBoeingFleet, Airbus World, etc.) and Microsoft office products
Must be able to multi-task, function in an independent decision-making environment
Excellent written communication skills, including preparation of daily and weekly reports
Excellent verbal communication skills, including conducting system-wide briefings using teleconference and briefing senior management
Excellent interpersonal skills
Minimum of a high school diploma or equivalent
Bachelor’s degree preferred
Must be able to obtain / retain authorization to access AOA areas
About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys by/Condé Nast Traveler/,/Travel + Leisure/and/TripAdvisor/have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.
Now in its 89th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available atHawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’sLinkedInpage.
For media inquiries, please visit Hawaiian Airlines’online newsroom.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)