General Electric Revenue Cycle Consultant in Honolulu, Hawaii
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
As a member of the Knowledge Solution team, the Revenue Cycle Consultant is responsible for providing functional / operational support to optimize usage of the Enterprise Financial Management (EFM) system and clients operations.
The Revenue Cycle Consultant will align people, process and
Enterprise Financial Management technology in a way that supports regulatory
compliance, operational efficiency and maximizes system performance. The
Revenue Cycle Consultant will serve as an expert resource in the functional
and/or operational utilization of GE Healthcare Business Solutions software
applications related to physician and hospital revenue cycle and business processes.
Our next-generation healthcare information solutions improve, financial and
administrative performance for our customers, enabling them to automate their
revenue cycle, streamline workflow, enhance the patient’s experience, and drive
business performance. Candidates will need to work closely with Project
Managers, Implementation Consultants, Process Consultants and Education
Consultants in order to provide timely, accurate and professional client
service. The ability to prioritize multiple tasks and responsibilities, while
maintaining a high level of quality service and professionalism is a must. Additionally, the right candidate will have a
strong working knowledge of current healthcare workflow best practices, strong
communication skills and an excellent customer service attitude. Ability to interact confidently with
customers at all levels is desired. Managing complexity and striving for
improvement and service excellence will enable the right candidate to grow and
advance. This position requires the ability to work independently as well as a
member of the team.
The overall responsibilities include:
Facilitating and coordinating project activities required toensure timely, successful project completion, and in a manner consistent withstandard terms and conditions of the contract.
Developing and managing project plans, status reports andissue logs, including milestones and clearly defined responsibilities.
Managing client and internal expectations of project scopeand delivery objectives.
Communicating all of the requirements and commitments to theclient, project team and internal management.
Providing effective leadership to the project team.
Providing feedback to customer on performance metrics andrequirements.
Escalating project risks and issues in a timely manner.
Establish targets and benchmarking of key revenue cycleperformance indicators
Identifying appropriate add on sales opportunities
Participating in the sale process and proposal development
Establish effective client relationships among executives,managers, and staff from launch of engagement through system and workflowadoption
Process mapping and gapping of current organizationalworkflows to EFM best practice workflows; recommending process workflowsimprovements and software system configuration to maximize operational benefits
Develop, or modify existing policies and procedures insupport of operational workflows related to EFM and the revenue cycle
Balance multiple customer projects simultaneously
Participate in strategic design process necessary toimplement GE Healthcare products
Assist the customer to leverage new features andfunctionality, or fine-tune existing functionality for maximum organizationperformance
Analyze customers' business requirements and objectives;develops workflows to meet customers' business needs. And deliver outcomes onKey Performance indicators
Support in the orientation of new team members
Minimum of five - seven years’ progressively responsiblehealthcare experience including a good understanding of physician and/orhospital revenue cycle management, operations and software applications relatedto them.
Two – three years project management experience.
Legal authorization to work in the U.S. is required. We willnot sponsor individuals for employment visas, now or in the future, for thisjob opening.
The ability and willingness to travel to customer locationsthroughout the US approximately 75% of the time.
Microsoft Office (Excel, Word, PowerPoint, Project)
Detailed knowledge of multiple GE Healthcare BusinessSolutions applications (IDX Flowcast) products and their integration ispreferred).
Previous consulting, training or implementation experience.
Strong Organizational skills.
Strong Industry knowledge of customers operations with focuson outcomes
Excellent customer service skills.
Excellent communication and writing skills.
Excellent listening and inquiry skills.
Problem resolution and creativity in solution development.
Customer political sensitivity and awareness.
Self-assessment and development skills and ability to workindependently.
Locations: United States; Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming; Any city located near a major airport