Hawaii Pacific Health Patient Service Rep - Urgent Access in Honolulu, Hawaii
Founded in 1921, Straub Medical Center is a fully integrated nonprofit health care system with a 159-bed tertiary care hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai‘i. With more than 300 employed or contracted physicians who are leaders in their fields, Straub provides its patients with expert diagnoses and treatments for more than 30 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, women’s health, vascular and urology. Straub is home to the Pacific Region’s only multi-disciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai‘i, such as pioneering minimally invasive cardiac surgery and total joint replacement. In 2010, the American Heart Association recognized Straub in three areas of excellence: Coronary Artery Disease (Gold Award), Heart Failure (Silver Award) and Heart Attack (Bronze Award.)
At Straub, the Urgent Access department provides treatment of minor illnesses and injuries on a walk-in basis in a medical facility outside the hospital emergency room. This department offers general medical care, occupational medicine, X-ray's, vaccines, school and sports physicals and limited on-site prescriptions. It is especially convenient when patients cannot wait for an appointment or their doctor is on vacation.
As a Patient Service Representative, you will help to ensure that Straub patients and their families receive warm, friendly and considerate assistance at Straub. You will act as a liaison between patients and the professional staff in our Urgent Access department and assist with a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai‘i’s people.
Location: Straub Medical Center, Honolulu, HI
Work Schedule: Rotating - 8 Hours
Work Type: Per Diem
Bargaining Unit: Non-Bargaining
Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.
Preferred Qualifications: Basic medical terminology. Experience with EPIC. International Classification of Diseases 9th edition (ICD-9) and Current Procedural Terminology (CPT) coding certification.
Position Patient Service Rep - Urgent Access
Employment Type Employee
Location Straub Medical Center, Honolulu, HI
Req ID 10022