The Salvation Army Events Coordinator in Ewa Beach, Hawaii
06045 Events Coordinator 04/06
POSITION TITLE: Events Coordinator
DEPARTMENT: Ray and Joan Kroc Corps Community Center (Kroc Center Hawaii)
SUPERVISOR: Events Manager
FLSA STATUS: Non Exempt
CLASSIFICATION: Full Time, Hourly
GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual, emotional and physical regeneration of all people.
MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ
and to meet human needs in His name without discrimination.
KROC CENTER HAWAII VISION: Kroc Center Hawaii is a community center where families, individuals and relationships thrive in the name of Jesus.
The Events Coordinator will be responsible for coordinating and executing a diversity of events at Kroc Center Hawaii including conferences, banquets, parties, facility rentals and special events. The Events Coordinator will work closely with the catering kitchen
and other department at Kroc Center Hawaii. They will be dedicated to provide an exceptional experience at each celebration.
The Events Coordinator will have a deep commitment to the mission of The Salvation Army, which will be evident in his or her professional life and the manner in which he or she represents The Salvation Army Ray and Joan Kroc Corps Community Center in the community.
REQUIRED EDUCATION AND EXPERIENCE:
Bachelors or Associates degree in hospitality management, business, marketing, communications, or a related field; or related experience.
Minimum of two years of experience in events, catering sales or related experience.
Possesses knowledge of food preparation and service.
Excellent customer service skills and interpersonal skills and experience both in person and over the phone.
Must have high standards of quality and work ethic to extend beyond the client expectations.
Problem solving skills a must. Must be able to multitask with the ability to deal and adjust to high levels of stress.
Strong communication skills both oral and written.
Must be at least 21 years old.
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities will be accepted.
PREFERRED EDUCATION AND EXPERIENCE:
A minimum of 6 months of management and supervisory experience preferred.
Creative marketing experience a plus.
Previous banquet service experience or food service experience preferred.
Assist the Events Manager or serve as Events Manager on Duty (E.M.O.D.) as needed for events scheduled including evenings and weekends.
Coordinate and play a key role in the successful execution of scheduled events working with catering staff and other departments.
As the key point of contact for clients at assigned events, the Event Coordinator must show exemplary customer service skills, etiquette and professionalism.
Assist clients as needed with executing banquet event orders including: food and beverage service orders, coordinating the ordering of supplies and audiovisual equipment, venue layouts, table arrangements, decorations and room set up, etc.
Manage all event details using the appropriate event templates and P.O.S. system working in partnership with the catering kitchen staff.
Supervise banquet and party host staff as E.M.O.D.
Assist Events Manager in staff scheduling and training of banquet and party host staff.
Work with the Events Manager and other departments as needed to help execute Special Events, Member Events and other internal events at Kroc Center Hawaii.
Ensure that all contracts and paperwork are complete, fees collected and liability insurance certificates have been collected as required prior to the commencement of an event.
Collection of fees and monies due for scheduled events as applicable. Adhere to The Salvation Army’s policies and procedures in handling cash and accounting procedures. Assist in the receipt and safe keeping of all cash from each program venue.
Assist Events Manager as needed to conduct tours, host food tastings and network to sell available Kroc venues to prospective clients.
Communicate, work with and assist front desk Member Services staff as needed and cross promote other areas (membership, programs, etc.) of Kroc Center Hawaii.
Assist the Events Manager with various administrative and event management duties including contract management, client follow up and documentation.
Follow and ensure adherence to The Salvation Army Policies and Procedures.
Maintain the Code of Ethics policy, which has been established for the Kroc Center Hawaii.
Attend staff meetings and other administrative meetings.
Maintain regular and punctual work attendance. Available to work a flexible schedule including working most weekends and evenings.
Communicates with members, guests, co-works and the general public using appropriate verbal and written language skills
Perform other duties as assigned.
Strong organizational skills and ability to multi task
Detail oriented and attention to detail
Ability to work in a fast-paced environment and maintain poise under pressure
Ability to maintain a self-motivated and self- directed schedule
Ability to take projects from beginning through completion
Respond to crisis situations in a calm and effective manner
Must possess the self-discipline necessary to perform repetitive tasks without lowering quality of work.
Able to work with limited supervision, and work in a team setting with other professionals.
Exercise good judgment and comfortable taking initiative with projects.
The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 50-75
pounds and occasionally more than 75 pounds. This employee may also be required to work weekends, holidays and evenings.
The position requires talking to co-workers, clients, vendors; requires written communication to and from co-workers, clients, vendor; talking on the telephone; requires responding to written or verbal requests of co-workers, clients, and vendors; requires
training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other worksites; requires communication via the latest technologies.
The position requires the ability to interact with co-workers and the public in a positive, professional manner in conformity with The Salvation Army Mission Statement. The position requires the ability to work with people of diverse backgrounds and circumstances.
DESCRIPTION OF WORK ENVIRONMENT:
Most work will be indoors at the new Kroc Center Hawaii including but not limited to the banquet and kitchen areas.
Attendance at trainings and conferences, both in Hawaii and on the mainland, may be required. Extensive travel is possible, including air travel, driving long distances, night driving, overnight travel, and extended travel of three days or more.
Equipment used includes general office equipment such as computers, photocopiers, scanners, printers, fax machines, telephone (office, cell, PDA), and 10-key calculator.
CERTIFICATES & LICENSES:
The candidate chosen for this position must have a valid driver’s license and insured transportation.
On an annual basis, employees are required to participate in The Salvation Army’s Fleet Safety Program.
The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.
The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees
assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee
will be required to follow any other job-related instructions and to perform any other job-related duties requested by management.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
• Interested parties must apply online at http://www.kroccenterhawaii.org/careers.html
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP
- The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure
is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41